Returns & Exchanges

At Playthings, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all eligible items. Products must be returned in their original packaging and in unused condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original box, ensuring all accessories and manuals are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.